Return and Refund Policy
Thank you for choosing gethdgrade.com. We aim to ensure that our customers are satisfied with our services. If you are unsatisfied with your purchase, we’re here to help.
Returns
Due to the nature of our services, we do not offer returns or exchanges for edited content once the editing process has commenced. However, if you have any concerns or are not completely satisfied with the edited content you receive, please contact us immediately, and we will make every effort to address your concerns.
Refunds
We offer refunds in the following circumstances:
Non-delivery of services: If we fail to deliver the editing services within the agreed-upon timeframe and are unable to provide a satisfactory resolution, you may request a refund.
Unsatisfactory service: If you are dissatisfied with the quality of the editing services provided and can demonstrate that the edited content does not meet the standards agreed upon, you may request a refund.
Refund Process
To request a refund, please contact us at [email protected] with your order details and the reason for your refund request. We will review your request and respond promptly.
If your refund request is approved, we will initiate a refund to your original method of payment. Refunds may take a few business days to process, depending on your payment provider’s policies.
Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at [email protected].
This Return and Refund Policy aims to provide clear guidelines for customers regarding returns and refunds while ensuring transparency and fairness in handling refund requests.